Registration Policies (including Cancellations and Transfers)
1. Payment Plan:
• Deposit is due at time of registration by either Credit Card or Direct Debit. Note credit card fees are 2% per transaction.
• After registration you will receive an email from APENZ (Authentic Pilates Education Australia) First payments commences the month the course commences, you can select Direct Debit or Visa / MasterCard. Note credit card fees are 2% per transaction.
• NOTE your registration is NOT confirmed until Deposit is received.
2. Commitment: On registering for a course with APENZ you confirm that you have read and understand the commitment of time required to complete the course. It is the Students responsibility to ensure the course hours fit into their schedule and life commitments.
3. Teacher Certification Program - bridging Program Exams must be completed within the allotted timeframe from the commencement of the course: No certification will be issued after these time lines.
• Full course: 12-18 months. Bridging Course: 12 months.
4. Course Cancellation Terms
• Courses cancelled in writing with 30 DAYS OR MORE notice prior to the start date of your course are eligible for a refund minus an ADMIN FEE. The Admin Fees for the course that will be deducted is: $300.
• Courses cancelled with LESS than 30 days’ notice prior the start date of the course are NOT accepted and NO REFUND will be issued.
• Course cancelled after commencement of APENZ courses are NOT accepted and NO REFUND will be issued.
• Course cannot be cancelled due to change of mind, weddings, work travel, holidays, personal relocation or similar.
5. Cancellations due to special circumstances: if you have registered for and / or started your course and need to cancel due to special circumstances APENZ will consider each application. Note proof of circumstances must be provided. These would include: bereavement within immediate family, debilitating injury / illness. It does not include personal reasons such as: weddings, work travel, holidays, personal relocation or similar.
6. Transfers Requests
• If you are unable to attend a Seminar that is scheduled for your course it can be made up privately with an Educator at an additional Fee of $100 per hour.
• Note that all seminars must be completed in order.
• Courses cannot be transferred to another year / intake. All courses must be completed within the stated timeline.
7. Course fees DO NOT INCLUDE: Required reading materials for reading and writing assignments; coaching hours for logbook completion with a Mentor (including observation, self-mastery practice and apprentice teaching); Personal extras (sundries, travel and accommodation), DVD’s, Coaching or Mentoring and any assessment re-sit fee.
8. Course fees INCLUDE: Seminars, course manuals, final practical and written exams, morning and afternoon refreshments during seminars.
9. Credit Card Surcharge applies to all course fees: VISA 2% – MASTERCARD 2%
10. Registration deadline is 14 days in advance of course start date. Registration received less than 14 days will be processed only if space is available.
11. Registration is limited to between 4 - 6 participants depending on location and studio size. Registration received for a course that has reached full capacity will not be processed and you will be contacted. Courses will only go ahead with a minimum of 4 participants.
12. We reserve the right to postpone or cancel any course. If we cancel a course, you will have the option of transferring to another suitable time for trainer and student. APENZ is not responsible for any travel costs due to cancellation.
13. You understand that you will attend the APENZ course, use the facilities and equipment at your own risk. At registration you confirm that all medical conditions and injuries, both past and present have been disclosed and where required have obtained clearance from your general practitioner.
14. You will take it upon yourself to discuss any changes to your current health with your instructor. You recognise that the instructor is not able to provide medical advice with regard any medical fitness and that the information provided is used as a guideline to the limitations of your ability to exercise.
15. All courses commence at 8.00am – 9.00am, and finish at 4.00pm - 5.00pm, with a 1 hour lunch break (lunch not included in fees).